In 2005, MSM was awarded the first of its kind contract to manage the maintenance of Malaysian Maritime Enforcement Agency (MMEA) assets. An In-Service Support Division was formed to ensure the contract KPI, being at least 60% operationability of the assets, were met.
In 2010, the division had 5 regional and 18 district offices across Malaysia, spanning from the far reaches of Tok Bali to Tawau. The division is manned marine technical specialists, maritime project engineers and project managers who plan the rigorous maintenance schedules required by the MMEA vessels as well as coordinate the outsourcing of the maintenance works to shipyards, engineering vendors and Original Equipment Manufacturers. MSM safeguards the quality of works carried out on the vessels, thus ensuring that Malaysia coastline enforcement patrols are always at its most efficient.
Apart from this, MSM also handles that development and management of documentation and maintenance data, planning of configuration management as well as perform condition amd heath monitoring of the equipment on board the vessels.
♦ Principal-trained personnel
♦ Quality Control and specialised measuring instruments
♦ OEM special tools
♦ The largest test bench in the Asia Pacific region
♦ Audited and certified rebuilding work process by Principal
♦ Ample and dedicated work-space, equipment and facilities
♦ Planning and forecasting of spare parts required to minimise inventory
♦ Verification and identification of spare parts
♦ Management of inventory
♦ Sourcing and supply of spare parts
♦ Obsolescence Management
♦ Cataloguing and codification services
♦ Management of warehouse
♦ Advisory services on the installation of propulsion and power systems
♦ Sea Trial data performance analysis
♦ Trained personnel to perform coimmissioning of engines and sea trials
♦ OEM documents and special tools
♦ Provision of supervisory services to repairers and maintainers
♦ Availability of trained QC personnel and specialised measuring instruments
♦ On-call mobile team
♦ Immediate trouble shooting and diagnosis of failures
♦ Investigation on causes of abnormal defects and undue wear and tear
♦ Provision of suitable systems and design layout
♦ Modernisation and programmed re-engineering
♦ Propulsion system verification, validation and integration
Regular inspection and analysis of:
♦ Lubrication oil
♦ Vibration
♦ Load profile
♦ Operating parameters
♦ Development of training programmes
♦ Provision of operator’s training
♦ Provision of maintenance training – up to W6 (complete overhaul)
♦ Provision of parts verification and identification training
♦ Provision of electronic control system training
♦ On-the-job training programmes
♦ OEM-trained trainers
♦ Trainers from OEM
♦ A dedicated marine technical training complex by 2012
♦ Specialised training engines